Vol 77, No 7 (2016)

July/ August

Table of Contents

Features

Employing field research to shape the library’s direction: The changing needs of the liaison
Ashley L. Downs, Kelee Pacion
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326-346
Real institutions, real talk: Reflecting on over a decade of diversity scholars visits to ARL research libraries
Ilana R. Stonebraker, Ebony Magnus, Mark A. Puente
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329-333
Let’s work out!: Getting out of the library and into new collaborations and contexts
Bethany Wilkes
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334-337
Be Here: Developing principle-based customer service
Dustin Fife
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338-346
“That’s not my job”: Developing a cross-training process in an academic library
Cori Wilhelm
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342-346

Features: Scholarly Communication

Rewarding open access scholarship in promotion and tenure: Driving institutional change
Jere Odell, Heather Coates, Kristi Palmer
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322-325

Features: The Way I See It

The wisdom of embedding student assistants in library learning workflows: Focus on listening and learning
Brett Bodemer
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347-348

Features: Internet Resources

Keeping workplace burnout at bay: Online coping and prevention resources
Darcy Del Bosque, Susie Skarl
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349-355

Departments

In the News
David Free
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317-317
News from the Field
David Free
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318-321
C&RL Spotlight
Wendi Kaspar
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353-355
Washington Hotline
Emily Sheketoff
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356-356
Internet Reviews
Joni R. Roberts, Carol A. Drost
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358-359
Grants and Acquisitions
Ann-Christe Galloway
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360-360
People in the News
Ann-Christe Galloway
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361-362
Fast Facts
Gary Pattillo
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364-364