Vol 72, No 4 (2011)

April

Table of Contents

Features

ACRL honors the 2011 award winners, part 1: A recognition of professional development
Megan Griffin
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206-210
The “just do it” approach to customer service development: A case study
Erika L. Gavillet
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229-236
ACRL Board of Directors’ actions, January 2011: Highlights of the Board’s Midwinter meetings
American Library Association
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234-236

Features: ACRL TechConnect

Setting up a library iPad program: Guidelines for success
Sara Q. Thompson
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212-236
Using the iPad for reference services: Librarians go mobile
Megan Lotts, Stephanie Graves
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217-220

Features: Internet Resources

Mobile technologies for libraries: A list of mobile applications and resources for development
Lori Barile
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222-228

Features: The Way I See It

The case for a university archivist: Preserving institutional memory
Eddie Woodward
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226-228

Features: Job Of A Lifetime

Lizz Zitron, outreach services librarian at Carthage College Hedberg Library
Erin Dorney
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232-233

Departments

In the News
David Free
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201-201
News from the Field
David Free
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202-205
Washington Hotline
Jenni Terry
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237-237
Preservation News
Jane Hedberg
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238-238
Internet Reviews
Joni R. Roberts, Carol A. Drost
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240-241
New Publications
George M. Eberhart
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242-243
Grants and Acquisitions
Ann-Christe Galloway
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244-245
People in the News
Ann-Christe Galloway
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246-246
Fast Facts
Gary Pattillo
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248-248