ACRL

Association of College & Research Libraries

Preliminary Program

ACRL 7th National Conference: Preliminary Program

March 29-April 1, 1995

Pittsburgh, Pennsylvania

Conference Highlights

ACRL 7th National Conference!

Explore the many challenges facing academic librarians in the 1990s and into the 21 st century.

Academic librarians find themselves in the vanguard of the movement to build a new information infrastructure. This conference will help keep you on the cutting edge.

Find out how your peers across the country are incorporating new and established technologies to enhance the teaching, learning, and research processes.

Why you should attend

• Gain new knowledge in a variety of theme tracks with relevance to today’s changing library and information environment.

• Knowledge workers and their organizations

• Technology and the service-centered library

• Multiculturalism and internationalism

• Society, economics, and politics

• Share expertise and knowledge with peers.

• Enhance professional growth.

• Enjoy special conference activities and see beautiful Pittsburgh.

• Expand your communications through networking and meeting new friends.

Conference programs

Choose from over 150 meetings, including:

• Four general sessions featuring leading authorities on education, information technology, public policy, and diversity (see pages P-4–P- 5).

• Twenty-seven sessions presenting the very best in academic library research (see pages P-9–P-11).

• Over thirty panel programs offering practical advice on library-related problems and issues related to information technology and the library environment (see pages P-12–P-13).

• Forty poster sessions presenting research findings, successful solutions to problems, unique and innovative information retrieval, access and delivery, and campus-based programs.

• More than fifty Roundtable Discussions covering virtually every topic in the library and information technology areas (see page P-6).

Exhibits

See state-of-the-art displays in over 230 exhibits specifically tailored to the interests and needs of academic librarians. Audiovisual producers, equipment and materials suppliers, publishers, jobbers, and automation and information technology vendors will be represented.

The exhibits will be located in the East Hall of the David L. Lawrence Convention Center in Pittsburgh. Plenty of opportunities will be provided for you to visit the exhibits. The exhibit hours will be Wednesday, March 29, 4:00-6:30 p.m. (Opening Reception); Thursday, March 30, 9:30 a.m.–12:30 p.m. and 2:00– 5:00 p.m.; and Friday, March 31, 9:30 a.m– 3:45 p.m.

Save time to stop by the ALA Store and pick up the latest titles from ALA and ACRL, as well as posters, mugs, and promotional materials.

Proceedings

Included in your full-conference registration fee is a complimentary copy of the conference proceedings.

Pittsburgh’s new skyline combines traditional and modem architecture.

Photo: Andrew A. Wagner

Conference Schedule

Wednesday, March 29
8:30a. m.–12:00p.m. Cityand librarytours, sightseeing
10:30a.m.–4:30p.m. Registration
2:00p.m.–4:00p.m. Featured speakerl
4:00p.m.–6:30p.m. Exhibitsreception
7:00p.m. Dinnerwith colleagues
Thursday, March 30
7:15a.m.–4:30 p.m. Registration
7:30a.m.–8:15a.m. Roundtable discussions
8:30a.m.–9:30a.m. Contributed papers
9:30a. m.–10:30a.m. Coffee break/poster sessions
10:30a. m.–12:00p.m. Panel sessions
12:00p.m.–2:00p.m. All-Conference Luncheon/featured speakeril
2:00p.m.–3:00p.m. Contributed papers
3:00p.m.–4:00p.m. Coffee break/poster sessions
4:00p.m.–5:30p.m. Panel sessions
7:30p.m.–10:30p.m. Dinnercruise
Friday, March 31
7:30a.m.–4:30p.m. Registration
8:30 a.m.–10:00 a.m. Featured speaker III
10:00a. m.–11:00a.m. Coffee break/poster sessions
11:00a.m.–12:00p.m. Contributed papers
2:00p.m.–3:00p.m. Contributed papers
3:00p.m.–4:00p.m. Coffee break/poster sessions
4:00p.m.–5:30p.m. Panel sessions
7:30 p.m.–10:30 p.m. All-Conference reception
Saturday, April 1
7:30a. m.–8:15a.m. Roundtable discussions
8:30a.m.–9:30a.m. Panel sessions
9:45a.m.–11:15a.m. FeaturedspeakerlV
12:00 p.m.–6:30 p.m. Citytours, sightseeing
5:00p.m.–7:00p.m. Beta Phi Mu reception
7:00 p.m. Evening with Samuel Hazo

See the sights

Experience the friendliness, charm, and diversity of Pittsburgh, the “City of Three Rivers.” Enjoy one or more tours that have been scheduled to take place before and after the conference. From the Victorian sampler to Frank Lloyd Wright to the latest in imaging technology, a variety of tours are available for your entertainment. See pages P-14–P-15 for details. Or, if you prefer to strike out on your own, read the series of articles in C&RL News featuring highlights of Pittsburgh and call the Pittsburgh Tourism hotline at (800) 366-0093 for detailed information.

Special events

Dinner with Colleagues

Meet new friends as you sample the cuisine at one of Pittsburgh’s many interesting restaurants. Pittsburgh-area librarians will join you for dinner on Wednesday, March 30, to welcome you to their city. Sign up at the Pittsburgh Information Desk in the David Lawrence Convention Center when you come over to pick up your registration packet. Signup will be on a first-come, first-served basis.

All-Conference Luncheon

Listen to featured speaker Ronald Takaki on Thursday, March 30, after enjoying a pleasant luncheon at the David Lawrence Convention Center. Takaki, professor of ethnic studies at the University of California, Berkeley, will address the theme “Multiculturalism and Internationalism” during the 12:00-2:00 p.m. session. This luncheon is included in your registration fee, but you must sign up for the luncheon when you advance register in order to attend.

All-Conference Reception

Join your colleagues at the renowned Carnegie Museum during the All-Conference Reception on Friday, March 31, from 7:30-10:30 p.m. The Music Hall foyer, Hall of Architecture, Hall of Dinosaurs, and Hillman

Hall of Gems and Minerals will be available for viewing as you sample a dessert buffet. Museum shops will be open for your shopping pleasure. Transportation from the Convention Center to the Carnegie Museum will be provided.

An Evening with Samuel Hazo

Join the Western PA and Delaware Valley chapters of ACRL and the Pennsylvania Library Association for dinner on Saturday, April 1, at 7:00 p.m. at the Westin William Penn. The speaker will be Dr. Samuel Hazo, Pennsylvania’s State Poet, director of the International Poetry Forum, and regular commentator on “Performance Today” for

National Public Radio. Cost for the evening is $40. Make checks payable to Western PA- ACRL and mail directly to Barbara Richards, University Libraries, Carnegie Mellon University, 4625 Frew Street, Pittsburgh, PA 15213- 3890. Reservations close Friday, March 24, 1995. Sorry, no refunds. Please include your e-mail address or fax number so Barbara Richards can send you confirmation of your reservation.

Beta Phi Mu Reception

Members of Beta Phi Mu are invited to attend a reception on Saturday, April 1, from 5:00-7:00 p.m. at the Westin William Penn.

Roundtable Discussions

Start your day with breakfast or a cup of coffee and share your experiences in an informal roundtable discussion on a topic of interest. Small, semi-structured discussion groups facilitated by a moderator will form on a first-come, first-served basis in the South Hall of the David Lawrence Convention Center on Thursday, March 30, from 7:30–8:15 a.m., and on Saturday, April 1, from 7:30–8:15 a.m. A cash breakfast buffet will be available. Sample topics include:

the Internet as a collection development tool;

TQM, dead or alive in libraries;

copyright issues in an electronic environment;

library/computer center relationships;

minority recruitment and retention;

characteristics of generation X and implications for teaching/public services;

alternative sources of revenues for academic libraries;

infusing information literacy in the curriculum;

commercial document delivery suppliers;

outsourcing of library services; and

distance education and library services.

A full list of topics will be printed in the final program.

Internet Access

Computers with Internet connections will be available to conference participants. Be sure to bring your telnet address if you want to use your own e-mail account.

Placement Service

A placement service will be provided by the AT.A Office for Library Personnel Resources on March 30–April 1, 1995. It will be located in the David L. Lawrence Convention Center. Although registrations will be accepted at the conference, job seekers and employers are strongly urged to preregister. Preregistration forms will be available January 3, 1995. The deadline for preregistration is March 7, 1995. To request forms, write: ACRL National Conference, Placement, 50 East Huron St., Chicago, IL 60611 and indicate if you are an employer or a job seeker. Enclose a self- addressed, stamped #10 envelope for a single form or a mailing label for multiple copies. Interview facilities will be provided.

Silent Auction

For the first time at an ACRL National Conference, participants will have the opportunity to take part in a silent auction. Proceeds from the auction will be used to establish an endowment to fund a leadership training program for junior-level librarians. The auction will include hotel, golf, ski, and tennis packages; tickets to sporting events; software packages; and much more. A list of auction items will be in your registration packet.

Special Needs

If you have a special physical or communication need that may impact on your participation in this conference, please check the appropriate box on the registration form and attach a statement regarding your special need. Someone from our staff will contact you prior to the conference to discuss accommodations. We cannot ensure the availability of appropriate accommodations without prior notification of need.

Preconference Scminars

Take advantage of these preconference seminars on a variety of leading- edge topics to continue professional development and network with colleagues. Gain new information and update your knowledge on leadership, information management, emerging technologies, and library practices. Indicate your choice on the registration form on page 19. All full-day programs include lunch. A $45 late fee will be charged after February 28, 1995. Written cancellations will be honored until March 6, subject to a $50 cancellation fee.

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Cultural Diversity and TQM: Developing a Quality Workforce to Meet the Challenges of the New Millennium

Speakers:Susan Webreck Alman, University of Pittsburgh; Rosanna M. O'Neil, library consultant, formerly at Pennsylvania State University.

$75 ACRL/PLA members; $100 ALA members; $135 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Howto Maximize Your Resources: Marketing Planning for Libraries

Speaker:Arlene Farber Sirkin, Washington Resource Consulting Group.

$105 ACRL/PLA members; $140 ALA members; $175 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Imaging in Libraries

Speakers:John Kolman, vice president and Maribeth Ward, vice president, Academic Division, Ameritech Library Services.

$99 ACRL/PLA members; $134 ALA members; $170 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Managing Student Workers

Speaker:Michael Kathman, director of libraries and media, St. John’s University.

$105 ACRL/PLA members; $ 140 ALA members; $175 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Teaching the Internet: A Workshop for Internet Trainers

Speaker:Anne Lipow, Library Solutions Institute.

$110 ACRL/PLA members; $145 ALA members; $180 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

The Practical Librarian: Weavi ng the Present with the New CORE

Sponsored by the ACRL College Libraries Section.

$65 ACRL/PLA members; $100 ALA members; $135 nonmembers

How to Register for Preconferences

To register for any of the preconference seminars described on pages P-7–P-8, seethe registration form on page P-19. Note: two preconferenceseminars require separate registration. See descriptions and form on page P-8.

Preconference programs are offered on a cost-recovery basis and may be cancelled if there is insufficient registration or for other reasons. If an activity is cancelled, ACRL cannot be responsible for cancellation/change charges or other losses incurred due to the cancellation of a program.

Wednesday, March 29 9:00 a.m.–12:30 p.m.

Librarians As Campus Leaders

Moderator:Mel George, university librarian, Oregon State University. Teams: Diane Y. Ferreira, executive vice president and Derrie Roark, associate vice president of Learning Resources Services, Hillsborough Community College; Donald W. Farmer, vice president for academic affairs, and Terrence Mech, vice president for information and instructional technologies and director of the library,King's College; Bruce Grube, provost, and Beverly Moore, library director, University of Southern Colorado.$45 ACRL/PLA members; $80 ALA members;$115 nonmembers

Tuesday, March 28 9:00 a.m.–5:00 p.m.

From Documents to Data: Anticipating the Next Wave

Speaker:Dale Lehman, associate professor of economics, Fort Lewis College.

$99 ACRL/PLA members; $134 ALA members; $170 nonmembers. (Offered by the UnCover Company. Separate registration. To register, use form below.)

Tuesday, March 28 9:00 a.m.–5:00 p.m.

Transforming Culture: The Role of Leadership in Creating the Learning Organization

Speakers:Shelley E. Phipps, University of Arizona, and Maureen Sullivan, Association of Research Libraries (ARL).

$99 ACRL/PLA members; $134 ALA members;

$170 nonmembers. (Offered by ARL. Separate registration. To register, use form below.)

Contributed Papers

Knowledge Workers and Their Organizations

Thursday 8:30–9:30 a.m.

• Undergraduate Perceptions of Library Service: Use of Focus Groups and Surveys in Strategic Planning

• UserExpectationsforQuality Library Services Identified through Application of the SERVQU AL Scale in an Academic Library

Thursday 8:30 a.m.–9:30 a.m.

• Integrating Library Computer Skill s into a Credit Course at TridentTechnical College

• Faculty Attitudes Towards Information Literacy: ASurvey

Thursday 2:00–3:00 p.m.

• Five Societal Revolutions in the Age of Information

• Information Technology and Intraorganizational Power: A Study of Libraries in Liberal Arts Colleges

Thursday 2:00-3:00 p.m.

• TQM Training Leads to QC Circle Approach to Problem Solving

• Five Steps to Redefining Workload: An Academic Library Case Study

Thursday 2:00-3:00 p.m.

• Toppling Hire-archies: Support Staff and the Restructured Library

• Comparable Rewards: Librarian Career Paths

Thursday 2:00–3:00 p.m.

• Merging Federal Documents with General Reference: A Transformation in Usage and in Librarian Stature

• Whither the Reference Desk? A History of the Future

Friday 11:00 a.m.–12:00 p.m.

• Listening to OurUsers:Traditional Librarians in a High Technology Library

• Changinga Library Services Faculty Model: The Major and Minor (M & M) Approach

Friday 11:00 a.m.–12:00 p.m.

• Job Satisfaction of Four Year College and University Employees in Pennsylvania: Work-Related Characteristics

• The Levels of Decisions and Involvement in Decision-Making: Effectiveness and Job Satisfaction in Academic Library Technical Services

Friday 11:00 a.m.-12:00 p.m.

• Entrepreneurial Leadershipfor Tomorrow'sAcademicand Research Libraries

PPG Place and Fifth Avenue Place,Pittsburgh

Photo: Andrew A. Wagner

Permanent White Water: Navigating Change with the Aid of Humor

Friday 2:00–3:00 p.m.

Library Anxiety Among College Students: An Exploratory Study

Customer Input into Library Decision- Making

Friday 2:00–3:00 p.m.

Perceptions of Transformational vs. Transactional Leadership in University Libraries

How Do You Flatten an AUL? Making the Transition from a Hierarchical Organization

Friday 2:00–3:00 p.m.

Acquisitions in Transition: On the Road to the Electronic Library

Incremental Re-Engineering: Changes in the Roles of Technical Services Librarians

Technology and the Service- Centered Library

Thursday 8:30–9:30 a.m.

Multimedia in the Research Library: Collections and Services

Texts, Images, Sounds, and Movies: Integrating Various Internet Resources into Library Instruction

Heinz Hall-site of many cultural events.

Thursday 8:30–9:30 a.m.

A New Service from Libraries: Electronic Publishing

Mainstreaming Electronic Numeric Data Files: The Impact on Technical Services

Thursday 8:30–9:30 a.m.

Luddites in Library Instruction: Back to Basics

The Concept of Equity: Implications for Electronic Reference and Information Literacy

Thursday 2:00–3:00 p.m.

Gopher As a Reference Tool: Organization and Use

The Impact of the Internet on the Scholarly Research Process in the Social Sciences and Humanities

Thursday 2:00–3:00 p.m.

Designing Information Services for Historic Preservationists

The University Library As lnformation Provider and Communication Facilitator: A Faculty Research Database

Friday 11:00 a.m.–12:00 p.m.

Who is Gloria Stineman and Why Can't I Find Heron LUIS?

@*&!#@ This Computer and the Horse That It Rode in On: Patron Frustration and Failure at the OPAC

Friday 11:00 a.m.–12:00 p.m.

Distance Learning and the Academic Library

Libraries/Academic Computing Centers Collaboration: Linking Faculty with Instructional Software and Multimedia

Friday 11:00 a.m.–12:00 p.m.

HeadingToward the Virtual Library: Examples & Issues

Characterizing the Modem Library Experience: Rationality or Fantasia?

Friday 2:00–3:00 p.m.

Melvil Dewey, CD-ROM's, and the Future of Librarianship

Pushing the Envelope: Maximizing the User Experience through a Statewide Information System

Friday 2:00–3:00 p.m.

You Want It When? Document Delivery in the 1990s

Interlibrary Loan and Customer Satisfaction—How Important Is Delivery Speed

Friday 2:00–3:00 p.m.

Electronic Networks: The Role of the Librarian/Information Specialist: Views from an LIS Classroom

Measuring the Library Research Skills of Education Doctoral Students

Multiculturalism and Internationalism

Thursday 2:00–3:00 p.m.

Reference Services in a Multicultural University Library

Information Literacy for ESL Students: Retooling Instructional Models to Accommodate Diversity

Friday 11:00 a.m.–12:00 p.m.

Invisible Collections within Women's Studies: Practical Suggestions for Access and Assessment

Making the Interdisciplinary Multicultural: Collection Building for the New Millenium

Friday 2:00–3:00 p.m.

The Academic Librarian: The Student's Link to a Multicultural World

The International Poster Collection: A Window to the World

Downtown Pittsburgh’s “Golden Triangle”

Society, Economics, and Politics

Thursday 8:00–9:00 a.m.

• Winning the War: A Framework for Selecting Electronic Sources of Government Information and Making Them Available

• Outsourcing Library Production Functions: The Role of the Leader

Panel Programs

Knowledge Workers and Their Organizations

Thursday 10:30 a.m.–12:00 p.m.

Benchmarking Quality Library Service

Thursday 10:30 a.m.–12:00 p.m.

Personality Types of Librarians: Implications for the Library Asan Organization and for Recruitment to the Profession

Thursday 2:00–3:00 p.m.

Cultural Diversity and Synergy: Collaboration Between Librarians and Academic Computer Center Staff

Thursday 4:00–5:30 p.m.

The User-centered Library and Library Community Analysis: Making It Happen

Friday 4:00–5:30 p.m.

Academic Libraries and Student Retention

Friday 4:00–5:30 p.m.

Going about Our Business… Partnering, Strategic Planning and TQM: Management Options for the 90s

Saturday 8:30–9:30 a.m.

Who's Who or Who's on First: Defining the Roles of Support Staff and Librarians

Technology and the Service-Centered Library

Thursday 10:30 a.m.–12:00 p.m.

Technological Innovation and Library Instruction

Thursday 10:30 a.m.–12:00 p.m.

The Potential of ATM Technology for Sharing Library Resources and Broadening Access to Information

Thursday 10:30 a.m.–12:00 p.m.

Beam Mein, Scottie: Transforming Remote Users into Primary Users

Thursday 4:00–5:30 p.m.

The Integrated Library: Designing Learning Spaces to Utilize Advanced Technology and Networked Information

Thursday 4:00–5:30 p.m.

Moving into the Future through a Gateway Library

Thursday 4:00–5:30 p.m.

Two Case Studies of Access to Research Resources via the Internet: MEDLINE and the Encyclopedia Britannica

Friday 4:00–5:30 p.m.

The Next Generation: Library Services of the Future Have Arrived

Friday 4:00–5:30 p.m.

Roadsigns on the Electronic Highway: Teaching Access to Computerized Information

Friday 4:00–5:30 p.m.

PowerUp: Getting Faculty and Students Plugged In

Friday 4:00–5:30 p.m.

DeliveringText and Documents for the Virtual Library

Saturday 8:30–9:30 a.m.

Collaborative Professional Development INforum and Its Impact

Saturday 8:30–9:30 a.m.

The Adult Learner and the New Technology

Saturday 8:30–9:30 a.m.

Digital Libraries: A Mechanism for Resource Sharing

Multiculturalism and Internationalism

Thursday 10:30 a.m.–12:00 p.m.

Digitizing African American Resources for Electronic Access

Thursday 4:00–5:30 p.m.

Library Schools and Academic Librarianship: Partnering for Diversity in the Global Society

Friday 4:00–5:30 p.m.

The Internet As a Bridge to Global Librarianship

Saturday 8:30–9:30 a.m.

Multicultural Education for Academic Librarianship: Developing a Comprehensive Model

Saturday 8:30–9:30 p.m.

Working Towards Creating a Diverse Work Force: The Penn State Experience

Society, Economics, and Politics

Thursday 10:30 a.m.–12:00 p.m.

Materials Budget Allocation in the Electronic Library

Thursday 10:30 a.m.–12:00 p.m.

Political Correctness Meets Netiquette: New Frontiers for Intellectual Freedom in the Academic Setting

Western Pennsylvania Conservancy

Fallingwater-Frank Lloyd Wright’s masterpiece.

Thursday 4:00–5:30 p.m.

How Research Libraries Can Help Their Changing Universities

Thursday 4:00–5:30 p.m.

Library Publishing in the 90's: Future Generations will Ask…

Thursday 4:00–5:30 p.m.

Statewide Virtual Library Planning in Virginia: Cornerstones and Components

Friday 4:00–5:30 p.m.

Critical Historical Perspectives on Librarianship and Technology

Tours

Gray Line Tours of Pittsburgh

Use the form on page P-15 to register directly with Gray Line for the tours described below. Space is limited and is available on a first- come, first-served basis. A tour may also be cancelled due to insufficient registration. In the event a tour is fully booked or cancelled, your fee will be refunded by Gray Line Tours. All tours depart from the Convention Center.

1. Cultural Pittsburgh

Wednesday, March 29

9:00a. m.–1:00p.m.

Saturday, April 1

1:30p.m.–4:30p.m.

Cost: $17.00

Begin with a stop at the West End Overlook with its magnificent view of the Golden Triangle. Follow the trail through downtown, including a stop at Pittsburgh’s “Crown Jewel,” PPG Place, and the Nationality Classrooms in the Cathedral of Learning in Oakland.

2. Victorian Sampler

Wednesday, March 29

9:00 a.m.–1:00 p.m.

Saturday, April 1

1:30p.m.–5:00p.m.

Cost: $23.00

Ride to Clayton, built by industrialist Henry Clay Frick as the family mansion in the 1860s. See the imposing mahogany dining room, where Teddy Roosevelt once dined, the greenhouse, the carriage house, and the famous Frick museum.

3. Fallingwater

Saturday, April 1

12:00p.m.–5:00p.m.

Cost: $45.00

Nestled in the serene beauty of Mill Run, Pennsylvania, is Frank Lloyd Wright’s architectural masterpiece, Fallingwater, which was designed to make the outdoors part of the living space. The trail to Fallingwater estate takes you along a footpath of approximately 1/4 mile. Be sure to wear walking shoes. Box lunch will be provided.

4. The Andy Warhol Museum

Wednesday, March 29

10:00a. m.–1:00p.m.

Saturday, April 1

1:00p.m.–4:00p.m.

Cost: $23.00

The museum includes drawings, prints, paintings, sculpture, film, audio- and video- tapes, and the extensive archives of the artist’s life.

Local Tours and Events

Use the registration form on pages P-19-P-20 to sign up for any of the tours and events described below. Space is limited and is available on a first-come, first-served basis. A tour may also be cancelled due to insufficient registration. In the event a tour is fully booked or cancelled, your fee will be refunded by ACRL.

1. Local Library Tours

Wednesday, March 29,9:00 a.m.–1:00p.m.

Cost: $10.00

Library tours depart from the Convention Center.

Tour A: Special Collections Tour

University of Pittsburgh, Darlington Library. Rich in American history of the colonial period, the French and Indian War, the Revolution, and the War of 1812.

University of Pittsburgh, Stephen Foster Memorial. Devoted to the composer who was a native of Pittsburgh and wrote most of his songs there.

Carnegie Mellon University, Hunt Botanical Library. Focuses on all aspects of botanical history with watercolors, drawings, original prints, portraits, and photographs.

Tour B: Technology Tour

Camegie-Mellon University. Demonstration of distributed information retrieval and management of full text in electronic form. University of Pittsburgh, SLIS. Demonstration of Promenade, an image database of bonsai trees and other flora.

University of Pittsburgh, Networked Information Services Group. Demonstration of The Electronic Course Reserve Project and The Electronic Text Project.

2. Gateway Clipper Fleet–Captain’s Charter

Thursday, March 30,7:30 p.m.–10:30 p.m.

Cost: $37.50

(Your cruise tickets will be mailed to you with your registration confirmation.)

Three-hour tour of Pittsburgh’s Three Rivers, with musical entertainment and complete Captain’s Buffet Dinner. Cruise sails from Station Square Dock. Transportation to the dock is not included in tour. Station Square Dock is a short cab drive or subway ride from the downtown hotels.

The Gateway Clipper river boat steams past the Station Square entertainment complex.

3. Evening at the Pittsburgh Symphony

Saturday, April 1,8:00 p.m., Heinz Hall Cost: $35.00

(Sign up in advance. Pick up tickets when you pick up your conference registration materials.)

ACRL has reserved 40 tickets to “Romeo and Juliet Come Alive”, Kirk Muspratt, conductor. The concert will include dramatic readings from the Shakespeare text.

Travel and Hotel Information

Conference Hotels

The Ramada Hotel - One Bigelow Square

Downtown all-suite hotel situated in the center of Steel Plaza.

The Westin William Penn

Grand-style hotel in the heart of the Golden Triangle business district, opposite Mellon Square.

Hyatt Regency Pittsburgh

Deluxe contemporary hotel situated downtown atop a nine- floor office building.

Pittsburgh Vista

Sleek 25-story hotel with a 4-story atrium lobby—part of Liberty Center hotel, office, and retail complex. Across the street from the convention center.

Discount Airfares to Pittsburgh

Travel Technology Group is the official travel management company for ACRL. TTG will offer ACRL members and exhibitors discounted airfare to Pittsburgh on American Airlines (15% off coach; 5% off lowest applicable fare) and US Air (10% off coach;5% off lowest applicable fare). TTG will also provide ACRL with the following services and incentives:

• Book your airline ticket to Pittsburgh through TTG before the ALA Midwinter Meeting and be entered in a drawing to win a free airline ticket to anywhere in the continental United States; the drawing will be held at the ACRL booth;

• $100,000 flight insurance with every ticket purchase;

• On-site assistance for help with changes;

• Friendly, experienced agents to assist with all reservations.

• Your ticket will be mailed within 24 hours of issuance.

To make your airline reservations, call Travel Technology Group at (800) 355-8091 or (312) 527-7270, Monday through Friday, 8:30 a.m– 5:30 p.m. (CST).

Discount Rail to Pittsburgh

To book rail reservations on Amtrack for 10% off their lowest fare, call (800) USA-RAIL.

(File #X01óF930)

Directions from the Airport to Downtown

Getting from the airport to downtown Pittsburgh is easy and convenient. The Airline Transportation Company operates a shuttle service between the airport and downtown hotels every 30 minutes weekdays and every hour evenings and weekends. Taxi, limousine, and car rental services are also available.

Weather

In late March and early April, Pittsburgh’s daytime high temperatures average near 40 degrees F., however the weather can change suddenly.

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