Technical services librarians and outreach: Communicating our value to engage students in critical thinking about information

Abstract

The work of technical services is often invisible to users, even as it ensures their seamless discovery of and access to curated content. In order to address the invisibility of their work, technical services librarians in academic library settings increasingly seek opportunities to communicate its importance and impact on student learning and engagement. Initiatives to make the work of technical services visible increasingly appear in the scholarly literature and in academic library outreach.